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Privacy Policy

KNAPP Smart Solutions GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. This privacy policy and the following data protection information in accordance with Article 13 of the General Data Protection Regulation (GDPR) is aimed at our business partners such as customers, interested parties and suppliers as well as visitors to our website and the associated offers and information.

The use of our website is generally possible without providing any personal data. The collection of personal data (e.g. name, address or email address) on our website is always done on a voluntary basis whenever possible. We process the personal data of our business partners or visitors only on the basis of consent pursuant to Article 6 para 1 lit a of the GDPR if the processing of personal data is not already justified by another purpose. In addition, we request consent if, for example, information is to be provided about our company’s products, services or events as part of information campaigns and there is no basis for safeguarding legitimate interests. We also request your consent if, for example, your participation is desired in the context of surveys, market surveys, etc. This data will not be passed on to third parties without your express consent.

  • We process personal data according to Article 6 para 1 lit f of the GDPR to protect legitimate interests only if the conditions described in Article 6 para 1 lit f are met. In this case, our interests in processing your personal data or the interests of a third party (in individual cases) override your rights as a data subject.
  • Furthermore, we process your data in accordance with Article 6 para 1 lit f of the GDPR insofar as this is necessary and permissible within the scope of our legitimate interest. This also applies, for example, if no prior consent has been obtained for direct advertising, including invitations, product information or comparable information. In this case we base such measures on Article 6 para 1 lit f of the GDPR if legal requirements are met.
  • If necessary, we process your data to comply with any legal requirements for documentation on the basis of Article 6 para 1 lit c of the GDPR.
  • The collection of personal data refers solely to data that is either required by law or required for contractual fulfilment or that is provided to us voluntarily on the basis of consent. All data that we require that is collected on our website is labelled accordingly; the disclosure of any additional information is voluntary and has no negative consequences whatsoever. Please note that failure to provide further information may affect communication in individual cases and may make communication more difficult or delay it.

Data processing on the basis of consent

  • If consent has been given for information about our company’s products, services or events (seminars, webinars, etc.) or possible disclosure to third parties (e.g. other companies in the KNAPP group), processing is carried out on the basis of Article 6 para 1 lit a of the GDPR.
  • You can revoke your consent at any time without specifying a reason; your consent has no influence on the legality of previous processing.

Use of TLS/SSL

  • By using the TLS protocol (Transport Layer Security, formerly SSL = Secure Socket Layer), we ensure secure data transmission between the user and our services. By encrypting data using TLS, the data is protected against unauthorized access. However, the use of this technology only possible if you are using the default technical settings.

We would like to note that data transmission over the internet (e.g. communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Access, erasure, restriction

You are always entitled to free information about your stored personal data, its origin and recipient, the purpose of the data processing, and the right to rectify, restrict or delete this data. For further information on the topic of personal data, please contact us at the address given in the imprint.

Server log files

The website provider automatically collects and saves information in server log files, which your browser automatically transmits to us. They contain the following information:

  • Browser type / browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server query

This data cannot be attributed to specific persons. This data will not be combined with other sources of data. We reserve the right to check this data at a later time if we learn of specific evidence of unlawful use.

Google Analytics Privacy Policy

This website uses the functions of the Google Analytics web analysis service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies. These are text files that are stored on your computer and that allow your use of our website to be analysed. The information about your use of this website generated by the cookie is transmitted to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatories to the Treaty on the European Economic Area before transmission. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may reject the storage of cookies by selecting the appropriate settings in your browser; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by cookies and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Cookies

Our websites in part use cookies. Cookies do not damage your computer and contain no viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are “session cookies”. They are automatically deleted when you leave the website. Other cookies remain saved on your end device until you delete them. These cookies allow us to identify your browser when you next access the site.

You can configure your browser so that you are informed when cookies are set and only allow cookies on a case-by-case basis, block the acceptance of cookies for certain cases or in general automatically delete cookies when closing the browser. Deactivating cookies can limit the functions of this website.

Data protection officer

We have appointed a data protection officer for our company.

KNAPP Smart Solutions GmbH
Uferstraße 10
D-45881 Gelsenkirchen
Email: kso.info@knapp.com

Contact form

If you send us enquiries via the contact form, your details from the enquiry, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

We object to advertising emails

e hereby object to the use of contact data published in the mandatory imprint to send unsolicited advertising and informational material. The operators of this website expressly reserve the right to take legal action in the event they receive unsolicited advertising information, such as spam emails.

Registering on the website

You can register on our website to use additional functions on the site. We only use the data entered for the purpose of using the service or the respective offer for which you have registered.

If any important changes are made, for example, to the scope of the offer or technically necessary changes, we will use the email address provided during registration to inform you.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, organization of the content or amendment of the legal relationship (contact data). We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable the user to utilize the service or to bill the user.